News : 2019 : September

Electronic Requisitions are Fun!

A new option is now available via the Client Portal called Electronic Requisitions. This greatly streamlines the submission process by allowing you to enter in the specific patient information and the tests that are requested. It is a great time saver and ensures accurate information. This option joins the other great functions you can access via the Client Portal on our website including searching for results, obtaining PDF copies of results, ordering supplies, reviewing billing information, and updating your information including email addresses. And, now, also printing FedEx airbills.We are so sure you will like Electronic Requisitions or what we call ER, if you give it a try, you will be entered into a monthly drawing to receive a great prize for you and your coworkers.

To access the Client Portal, look on the left hand tool bar. Your username is your account number and your password is first set by calling the lab. It is super easy after that — these instructions can help a lot – if you run into any issues, give us a call at 1-800-596-7390. When you are done, you will have a pdf version of the submission form that you can print and include with your samples.

Other items on the portal:

Current price list
Update your profile including adding multiple email addresses for reports
Look up lab results
Check the status of your bill
FedEx shipping – no more worry if you have billable stamps available – just print out an airbill on the portal and you are good to go!

Our APRIL winner is the Virginia Aquarium & Marine Science Center Stranding Response Program. These fine folks were some of the first to try ER and see how it saves them time and streamlines the submission process. Check out what a great job they do for marine mammals and sea turtles.

Our MAY winner is Specialized Care for Avian & Exotic Pets. We are pleased to be a part of their team for many years. Check out the amazing patients they get to see!

Our JUNE winner is Exotic Animal Hospital of Orlando. Thanks to Dr. Diaz and his wonderful staff for using our services. Check them out!

Our JULY winner is the South Carolina Aquarium. Way to go Dr. Boylan and team! Thank you for your patronage of our lab services.

Our AUGUST winner is Animal Referral & Emergency Center. Thanks to Dr. Bean and his great staff! Check them out!

Our SEPTEMBER winner is the Detroit Zoo. Thanks for all your great work!